Payment Policy

Lenatemallshop Payment Policy for Household and Cleaning Products

1. Payment Methods

We support various payment methods to facilitate your shopping experience:

  • Credit Cards (Visa, MasterCard, American Express)
  • Debit Cards
  • Third-party payment platforms (such as PayPal, Alipay, WeChat Pay)
  • Bank Transfers (pre-confirmation required)

2. Payment Process

  • After confirming your order and filling in the shipping information, choose your preferred payment method.
  • Complete the payment according to the system prompts.
  • Once the payment is successful, you will receive a confirmation email.

3. Payment Security

We use industry-standard encryption technology to ensure your payment information is secure. All payment transactions are processed through a secure payment gateway.

4. Order Processing

  • Once payment confirmation is received, we will process your order within 24 hours.
  • If the payment is unsuccessful, we will contact you to assist in resolving the issue.

5. Refund Policy

  • For our return and refund policy, please refer to our returns policy page.
  • Refunds will be processed via the original payment method if the return conditions are met.

6. Contact Us

If you have any questions regarding the payment policy, please feel free to contact our customer service team. We are here to assist you.

Thank you for choosing Lenatemallshop, and happy shopping!