Privacy & Policy

Privacy Policy

At Lenate Mall Shop, we value your privacy and the security of your personal information. This privacy policy informs you of how we collect, use, disclose, and protect your personal information. Please read the following terms carefully.

1. Information Collection

We may collect your personal information in the following situations:

• Account Registration: When you register an account on our website, we collect your name, email address, and other contact information.
• Order Placement: When you place an order, we collect information related to the order, including shipping address, payment information, and product selections.
• Website Access: We collect information about your visit to our website, such as your IP address, browser type, and access time, to help improve your experience on our site.

2. Use of Information

The information we collect will be used for the following purposes:

• Processing and managing your orders.
• Communicating with you, including order confirmations, shipping notifications, and customer support.
• Improving our products, services, and website functionality.
• Sending you information about promotions, news, and updates (you can opt out at any time).

3. Information Sharing

We are committed to not selling or renting your personal information to third parties. We only share your information with third parties in the following circumstances:

• Service Providers: Third-party service providers (such as payment processors and logistics companies) may need access to your information to provide necessary services.
• Legal Requirements: We may disclose your information in compliance with legal requirements or to protect our rights.

4. Information Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. All sensitive information (such as payment information) is processed through secure payment gateways.

5. Your Rights

You have the right to access, update, or delete your personal information at any time. If you wish to exercise these rights, please contact our customer service.

6. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that we have collected such information, please contact us immediately.

7. Changes to the Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on our website and will take effect on the date of publication. We encourage you to review the privacy policy regularly for the latest information.

8. Contact Information

If you have any questions or concerns regarding this privacy policy, please contact us at:

• Email: support@lenatemallshop.com

Thank you for choosing Lenate Mall Shop. We are committed to protecting your privacy and personal information!